Case Studies

Smartlock Digital have facilitated security solutions to a broad range of industries. We work closely with multi-national to small business to deliver tailored security packages.

• Bank Safes • Vaults • Commercial Safes • Government Containers & Cabinets • Automatic teller machines (ATMs) • Cash In Transit Operations • Jewellery Safes • Drug Safes

 

Financial

Problem

An Australian Precious Metal Depository Operator utilises a 22 Tonne Vault Door to secure their depository. Lock outs due to mechanical or electronic failure are simply unacceptable due to the critical impact on their business and the near impossibility of breaching the door.

Solution

Paxos Compact. A fully redundant high security vault lock, which can be integrated with existing alarm systems. Paxos Compact is for sites and operations where a lock out is simply unacceptable. In over 35,000 installations around the world there has never been a lockout due to a mechanical or electronic failure in a Paxos Compact Unit.

Problem

A major bank in Indonesia discovered that their staff were sharing codes. This compromised the security of their operation and made it more difficult to establish responsibility. They also required their users to be shut out outside of business hours.

Solution

Lagard Smartpoint biometric lock. Configured for code and finger, this high security time lock with integrated bio metric verification ensured that staff could not share codes, eliminating their issues and ensuring individual accountability at all of their 500 locations. With the time locking feature they were also able to ensure that their safes remained protected at night.

Problem

A major Asia-Pacific bank was suffering from early morning holdups. The thieves would wait in the roof and would surprise the bank staff and force them to open the safes. Serious losses were incurred.

Solution

The LG Master was installed and the time lock was set to only allow access within working hours - 9am to 6pm. The standard time delay was set to 3 minutes. An extended time delay of 10 minutes for the first opening of the day was set. To further protect against the specific threat, the first opening of the day was set to dual combination mode. Two valid combinations would be required to open the safe for the first time in the day. Problem solved.

Problem

A US-based ISO (Independent Service Operator) needed a rolling lock with real-time audit and real-time control over access. The current locks that were being used had static codes, meaning that access to the ATMs was possible by various people and losses were occurring.

Solution

Questor. The lock uses PC software to generate rolling codes that only last for a limited time and only work once. The locks could be fitted in place of the existing ATM locks and then managed by the bank, making access to the safe impossible out of business hours even with a valid code. Due to the ability of the locks to operate in standard mode, the locks could be rolled out gradually in new ATM’s, and the system implemented once all locks were in place without prohibiting opening until the system was setup.

 

Hospitality

Problem

An Australian Hotel & Bar operator was experiencing staff resistance to the closing of their old mechanical dial locks because the staff felt it took too long to reopen the lock each time throughout the day. Also, as there was only one code to the lock, staff shared the code and there was no accountability.

Solution

The Kaba Mas Auditcon II Series 552 lock. This self powered multi user lock provided a simple and user friendly locking experience for staff with multiple codes, which meant they were more likely to lock and unlock their safes. In addition the lock provided time locking and an audit trail for follow up when a breach of procedure was identified. Significantly no breaches were detected as the presence of the audit trail, coupled with the ease of use ensured that staff consistently followed procedure. As an added bonus the self powered lock removed the need for battery changes.

Problem

An Australian restaurant chain had safes with a number of users accessing cash. Shrinkage of the cash was occurring but management could not identify the culprit. They were not even sure who knew the combination.

Solution

LP Audit was installed. With 9 users and the ability to have a special electronic Dallas key attached to each combination to prevent code sharing much of the problem was solved. However the audit trail, which records who opened the safe and when, became the greatest advantage when the source of the theft was discovered.

 

Retail

Problem

A high value premium brand retailer with operations around the Asian region had struggled to keep control of access to its safes and to ensure that procedures were being followed in all of their locations.

Solution

Axessor IP Addressable Safe Locking. Rolled out across their Asian Regional Operation Axessor has provided centralised control of users, scheduling and configuration for the Loss Prevention Professional (LPP) responsible for this prestigious operation. From their office in Asia the LPP can grant and deny access, adjust time locking and time delay schedules and retrieve audit trails from anyone of their many outlets across the region.

Problem

An Australian Manufacturer of quality safes required locks of high quality and reliability, easy to use and competitively priced.

Solution

The LG Basic is a high security electronic lock at a budget price. It has a UL Listed group 1 security rating meaning it can be used on high grade security safes. The LG Basic is also regarded as the most reliable electronic lock on the market.
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